Come gestire la comunicazione quando gli interessi confliggono? Come portare avanti efficacemente dei processi di negoziazione? Questo corso fornisce le basi teoriche che sottendono alla comprensione e alla messa in pratica delle principali strategie e dei più diffusi modelli di negoziazione e di gestione del conflitto.
Parte delle lezioni sarà dedicata anche all’approfondimento di tematiche relative all’analisi dei comportamenti nelle interazioni interpersonali e della comunicazione efficace, conoscenze indispensabili per un’efficace strategia di negoziazione.
La parte teorica sarà corredata da esercitazioni pratiche attraverso un nuovo strumento informatico, un serious game, che permetterà di simulare interazioni con personaggi virtuali all’interno di una cornice protetta. Con tale strumento potrai fare un’esperienza diretta di numerosi casi negoziali.
In tal modo sarà possibile non solo apprendere concetti utili per arricchire la propria vita personale e professionale, ma anche capire meglio se stessi e comprendere come poter migliorare il proprio modo di relazionarsi con gli altri e di gestire la conflittualità.
Effective negotiation and communication
How can we direct communications when interests conflict? How can negotiation be taken forward? This course aims to provide the theoretical basis for understanding and implementing the main strategies and the most popular models for negotiation and conflict management.
Some of the lessons will be dedicated to an in-depth analysis of behaviors in interpersonal interactions, and effective communication skills, which are essential for an effective negotiating strategy. The theory part of the course will be, for the first time in an online course, accompanied by practical exercises using a new IT tool, a serious game, which will simulate interactions with virtual characters, in a protected environment.
This tool will give you direct experience of negotiation in real situations. This will make it possible to learn concepts that will enrich your personal and professional lives, and will also lead to better self-understanding, and improve the way you relate to others and manage conflict.
The alternating speaker format is refreshing. Concepts are explained carefully, illustrated helpfully, and revisited systematically throughout course. Good opportunity given for more practical application (ENACT). Quite worthwhile.
5.0Cell Women Small Taupe Purse Phone Crossbody Wallet Bag Pouch Shoulder Inches 6 Kay Shomico For 8 months ago
Anonymouscompleted this course.
I applied for a verified certificate and I finished the course in about two weeks. It was a very interesting and well-designed course. The instructors were very prepared and they presented the lectured in a thorough manner.
Cell phone purse crossbody, designed with superior advanced faux leather which is durable, nice and look like real leather.
Mini crossbody bag has two front pockets which can be used as cellphone bag and wallet, one back pocket can be as card holder. Spacious room with snap on closure can hold iPhone, keys, money, cards, wallet, smartphones,passport, tickets, cash, credit cards and can organize your personal stuff small items very well;
This cell phone purse holder is super convenient for carrying personal stuffs like cellphones, cash, credit cards, keys and fitting the smart mobile phones with a big screen of 6 inch and below,such as Apple iphone 7 7 plus 6S 6S plus 6 6 plus 5S 5C ,Samsung Galaxy Note 5,Note 4,Note 3,Galaxy S3,S4,S5,S6,S7 S8 and other cell phones.
Cellphone pouch is smart to place your phone as well as small items and easy to find it, no longer bothering to go digging your phone from the bottom of your bag
Small cross body purse is the best choice for outdoor use: walking,camping,shopping, travelling and daily life use as well. it's a trendy mini crossbody purse which is practical,multi-functional and comfortable to wear. It's also a great idea as a small birthday gifts for women / present for the one you love.
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